Returns & Exchanges

At GO Outdoors, we want you to be completely satisfied with your gear; if your purchase isn't the perfect fit for your next adventure, you can return it within 30 days for a full refund or exchange. Items must be in their original condition with all tags attached to ensure a smooth processing experience.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Gear

Securely pack your items in their original packaging, ensuring all labels are attached and the return form is included inside the parcel.

3

Label and Ship

Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing